Empleos de Personal shopper

HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 19,000 employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion!

Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are tailor-made for you!

HUGO BOSS is seeking two Sales Associates to join in one of our store team located in La Roca Outlet (Barcelona).

In the role as a Sales Associate, you are passionate about our products & brand to provide Customer Service Excellence at all times whilst building a loyal customer to drive commercial success.

• 30 hours per week.

• Previous Experiences as a Sales Associate ( Experience in Outlet or high-volume sales areas in retail highly valued)

• KPIS and previous experience.

• Inmediate incorporation.

What you can expect:

People

• Participate in regular trainings to continuously develop
• Follow all induction related processes (e.g. Induction Workbook)

Product

• Follow all provided Collection Training & VM Guidelines
• Support to maintain the shop floor, assist with visual merchandising, stock management & replenishment
• Support in all merchandise related processes (e.g. deliveries & returns)
• Support in all stock take & cycle counts related processes

Performance

• Be familiar with all company store & individual KPI’s & targets
• Follow all provided action plans to improve productivity
• Supporting in all operations for loss prevention & stock management
• Build & maintain a strong commercial awareness of competitors & local markets

Customer Service.

• Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers
• Establish a customer centric mindset to ensure customer experience
• Responsible for CRM data gathering & quality management
• Support store management in transaction, complaint & return handling

Processes&Systems

• Proficient utilization of business systems & latest technology
• Follow all company policies (Health & Safety, Store Operations Manual, Retail Teamwear, etc.)

Your profile:

• Demonstrated experience of retail sales in a luxury brand environment
• Willing to adapt and take on new challenges
• Always presents a professional image
• Successfully able to handle multiple demands and competing priorities
• Professionalism is maintained under all circumstances
• Fuent english c1 Advantaged.
• Another Languaje is a plus.

Your benefits:

HUGO BOSS offers its employees exceptional working conditions in an international environment.

• Competitive salary in line with the retail sector.
• Variable commissions for individual sales.
• Awards and recognitions during the year.
• Discounts for family and friends.

If you are interested in the fashion sector and the challenges inspire your ambition, we would like to meet you.

We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person’s authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.

Do you feel it’s time for a new challenge at HUGO BOSS? If so, we look forward telling you all about this job opportunity in a personal conversation.