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Job Post Details

Atlassian Administrator - job post

The Workshop
4.1 out of 5
29590 Málaga, Málaga provinciaTrabajo híbrido
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Obtenidos de la descripción completa del empleo

  • Abono gimnasio
  • Teletrabajo opcional

Descripción completa del empleo

How we are

We are Inventors of gaming platform, betting, fintech and software solutions. Across the globe, our cross-functional teams create online gaming platform as well as sports and fintech betting solutions that reach hundreds of thousands of users daily guided by our motto “Fearlessly Forward” together.

Your Mission

The Corporate Platforms team is responsible for enabling staff productivity through the use of corporate tools, process automation and reporting. This global team, spread between London, Malaga, Madrid forms part of IT Services.

In this role, you will ensure the operational success and continuous improvement of Jira and Confluence, maximising business value efficiently and ensuring an exceptional user experience.

Reporting to the Corporate Platforms Manager, the successful candidate will have a proven track record in administrating and optimising the on premises Jira and Confluence for a global technology company. You will bring excellent technical skills, a user-centric approach, problem-solving and analytical skills, and the ability to thrive in a fast-paced, dynamic environment.

What you'll do

  • Customise and enhance the user experience of Jira and Confluence
  • Configure and manage Jira to align with business processes within best practices
  • Utilise your knowledge of the tools to troubleshoot technical issues and optimise system performance.
  • Diagnose and resolve issues related to Jira and Confluence, both at the user interface and technical infrastructure levels.
  • Analyse complex problems, identify root causes, and propose effective solutions.
  • Share expertise and knowledge with colleagues to promote effective tool usage and best practices
  • Propose innovative ways to utilise Jira and Confluence to solve business challenges and improve collaboration.
  • Participate in IT Operations Management improvement initiatives and contribute ideas for enhancing Solution Delivery and customer satisfaction.
  • Stay updated with industry trends and advancements in IT Operations Management practices and tools.
  • While this job description encompasses core responsibilities, it is not exhaustive. The role may entail additional duties to accommodate dynamic business demands and growth.

What you'll bring

  • 3+ years of experience as a Jira and Confluence system administrator using Jira software and Jira Service Management.
  • Experience with Jira Data Center (on premises).
  • Bachelors degree in Computer Network, Systems Administration or related degree.
  • A deep understanding of the functionalities, features, and configurations of Jira and Confluence, both on the front end (user interface) and back end (administration, customization, integration). This includes software and JSM configurations, workflows, security schemes, fields, dashboards, reports, insight objects, and boards.
  • Knowledge of back-end aspects, including databases, APIs, and integration.
  • High energy and high enthusiasm with a strong desire to develop.
  • Have demonstrable experience of maintaining strong working relationships with a variety of departments and levels of seniority.
  • Good response under pressure and ability to quickly react to changes and to adapt strategies and priorities accordingly.
  • Excellent written and verbal communication skills, including the ability to communication technically and non-technically.
  • Excellent analysis and problem-solving skills.
  • A great passion for IT Operations Management and to forge a career in this field.
  • Display an energetic desire for keeping up to date with innovations in this field, through self learning.
  • Atlassian Jira university certifications.
What's in it for you
  • Private life and health insurance for you and your family.
  • Four weeks per year to work from anywhere for eligible employees.
  • Gym reimbursement.
  • Company bus lines for convenient transportation applicable for employees Malaga based.
  • Relocation package for you and your family including soft-landing package services to help you settle in (applicable for relocation to Malaga, if you are moving from a different city/country)
  • Learning Pocket for personal development.
  • A hybrid working model with flexible hours.
  • 3 volunteering paid days each year.
  • Generous referral programme.

Workplace perks such as gaming room with darts, pool, ping pong table ,foosball, consoles and much more! We also enjoy massages and a kitchen stocked with coffee, fruits, nuts and ice cream.

Excited about this opportunity? Scroll down to learn more about The Workshop!

Our Beliefs and Commitment to You! We value creativity and innovation from our diverse team. The Workshop welcomes candidates of all genders, orientations, disabilities, races, ages, nationalities, and beliefs. Great ideas come from great people who thrive on being empowered to improve our products and processes!

Our DNA We live by the motto "Experience First" for our customers, players, and employees. With 550 employees from 40 nationalities speaking nearly 30 languages, our offices in Málaga, Madrid, Auckland, and London focus on collaboration, knowledge-sharing, and well-being initiatives.

Our Culture: At The Workshop, we foster an inclusive and multicultural environment where diversity is celebrated. As an Inventor, you will thrive in an environment led by:

  • Global Innovation: Join a dynamic company pioneering cutting-edge technology worldwide with an environment that encourages new ideas and continuous growth.
  • Personal Growth: Explore new opportunities through internal mobility programs.
  • Well-being Support: Benefit from initiatives promoting work-life balance and personal development.
  • Community Impact: Influence the tech community inside and outside of The Workshop and mentor others as we shape the future together.

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