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Job Post Details

Customer Service Agent for Germany - 100% remote - job post

SIXT Spain
Barcelona, Barcelona provinciaTeletrabajo

Detalles del empleo

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Tipo de empleo

  • Jornada completa

Obtenidos de la descripción completa del empleo

  • Teletrabajo opcional

Descripción completa del empleo

Job Description

You are fluent in German and would like to work from home in Spain? At SIXT, we are currently looking for motivated and enthusiastic German-speaking Customer Services Agents to join our team from anywhere in Spain. If you enjoy assisting customers on the phone and via email, then this position is made for you. You will be the first point of contact for our German customers and a helping hand for all inquiries before, during and after the booking. This is a 100% remote position, therefore all selected candidated will be working from home.

If you are looking for a job with responsability and room for growth and development in a modern and dynamic company, SIXT is the place for you. We offer an attractive base salary plus commission on top. Do you thrive on challenges as much as we do? Then apply now!


About you:

  • You are fully proficient in German and speak English fluently
  • Your have a great passion for service and enjoy assisting customers
  • You have at least 1 year of experience in a similar role
  • You have previous experience working with MS-Office
  • You enjoy working from home and are willing to do so Monday to Sunday

What you will do:

  • Be the frist point of contact for our German customers and a helping hand for all inquiries before, during and after the booking - on the phone and via e-mail
  • Excite the customers with your know-how of our products and services
  • Increase customer satisfaction and loyalty with your friendly and professional work
  • Be a team player and solve administrative tasks within your team

Additional Information

Why Choose SIXT?

Working at SIXT not only means shaping the future of mobility, but also comes with a wide range of personal benefits. We offer you a yearly salary of at least 20.000 EUR, a super international working environment and numerous trainings for individual development and expertice growth. Furthermore, you will, of course receive employee benefits for SIXT rent, share, ride and SIXT+, discounts with partners for travel, technology, clothing, etc. as well as free cyber sports courses.

Your colleagues are pretty awesome, which is important when you spend so much time together, and because we trust your eye for talent you get a bonus for referring friends as new employees. If something does bother you, you will always have someone to confide in through regular feedback sessions, employee surveys or our psychological hotline operated by the Fürstenberg Institute. Otherwise, we live "work hard, play hard" - our parties are legendary! We also demand and promote DiverSIXTy, a corporate culture of acceptance, appreciation, and respect, in which everyone can develop their personality and ideas.

About the department:
Listening to our customers - nothing is more important to us. We are always available if there are questions, requests, or problems. Whether by phone, email, online chat, or social media, whether in German or English: we are only satisfied when our customers are satisfied.

About us:
We are a leading global mobility service provider with sales of €3.07 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 222,000 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now!

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