Skip to main content
Sube tu CV - Deja que las empresas te encuentren

Resultados de la búsqueda

Clasificar por: -
16 empleos
    • Strong aptitude for working in a customer service environment.
    • A minimum of 1 year of customer service experience is required.
    • Ver todo: Empleos de JUJUR - trabajo en Barcelona - Empleos de Customer Service Representative en Barcelona, Barcelona provincia
    • Búsqueda de sueldos: sueldos de Customer Service Representative - Romanian & Hungarian -... en Barcelona, Barcelona provincia
    • Provide excellent levels of customer service and exceed customer expectations at every opportunity.
    • Identify customer needs and respond to all product-related…
    • Strong aptitude for working in a customer service environment.
    • A minimum of 1 year of customer service experience is required.
    • Conduct high-level conversations with senior executives in target accounts.
    • You teach potential customers and identify their pain points while sharing the…
    • Have strong stakeholder management with our current operators’ merchants, partners and customers ensuring high quality standard of service.
    • Lead/act as a representative of senior management in customer audits or external.
    • Ability to interact in a team environment with a customer-focused approach and…
  • Ver empleos similares de esta empresa
    • Can be a plus to have a first experience in sales, customer service, or similar client-facing roles, ideally in a high-growth or startup environment.
    • Previous internship or 6+ months experience in sales support, customer service, or administration (beauty or lifestyle sector a plus).
    • Strong customer service skills: diplomacy, translating client requirements and expectation management.
    • This this role will work collaboratively with our Media…
    • Regular senior level reporting and presentations.
    • Your role will be to ensure the commercialization of our Rakuten TV advertising inventory .
    • Assist in determining the best research/quality team representatives to liaise with clients.
    • Excellent communication skills and the ability to effectively…
    • Provide self-service information to customers regarding their orders.
    • Enable customers to contact Back Market or the seller for their after-sales requests via…
    • Provide perspective, input, and support to invoicing departments on customer-related issues.
    • Responsible for providing status reporting and providing responsive…
    • Manage customer representatives as well as supplier representatives, ensure communication and successful collaboration.
    • Articulate the local market business strategy and customer experience.
    • Represent the business and customer strategy within the specific country/market/region.

Job Post Details

Customer Service Representative - Romanian & Hungarian -... - job post

JUJUR
08002 Barcelona, Barcelona provincia
Crea una cuenta de Indeed antes de continuar a la página web de la empresa

Detalles del empleo

Tipo de empleo

  • Jornada completa

Ubicación

08002 Barcelona, Barcelona provincia

Descripción completa del empleo

Position: Customer Service Representative

Location: Barcelona, Spain

Employment type: Full-time

Work model: on-site

DUTIES AND RESPONSIBILITIES:

  • Handle incoming customer inquiries (via phone, email, chat, or automated alerts) and address user needs efficiently
  • Record call details in the call management system, ensuring timely responses and resolutions within the agreed SLA
  • Maintain up-to-date knowledge of services and products, particularly those tailored to individual customer applications
  • Escalate any potential service issues to the senior team members, as needed.
  • Adhere to all project processes and procedures
  • Ensure compliance with the contractual SLA
  • Provide coverage for other Agents in their absence, whether within the same team or across different teams
  • Collaborate with the team on specific projects, when requested
  • Fulfill administrative responsibilities, including managing holiday, sickness, and overtime records
  • Participate in regular team meetings
  • Perform additional tasks as assigned by the management, to ensure continued service performance, quality, and customer satisfaction

REQUIREMENTS:

  • Native / fluent in Hungarian and Romanian, both verbal and written. Proficiency in English (minimum B2 level)
  • A minimum of 1 year of customer service experience is required
  • experience in the automotive industry is a plus. Familiarity with or experience driving electric vehicles is preferred
  • Competency in IT platforms, equipment, and applications, including Windows, MS Office, and internet configuration, is necessary
  • Strong aptitude for working in a customer service environment
  • Excellent customer care skills, with the ability to listen to and understand customer needs
  • Capable of taking ownership of calls and progressing them to resolution or escalating them when needed

OFFER:

  • Excellent remuneration package based on experience, skills and performance
  • Working schedule: Monday to Thursday 9AM- 5PM, Friday, 8AM - 4PM
  • Be part of a dynamic and creative team with positive and friendly atmosphere
  • 23 working days of paid annual leave
  • Guidance and tools to reach your full potential.
Deja que las empresas te encuentrenSube tu CV