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Job Post Details

Trade Customer Manager - job post

Kraft Heinz Company
3.5 out of 5
Madrid, Madrid provinciaTrabajo híbrido
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General information

All posting locations: Madrid, , Spain

Job Function: 01 - Sales

Date Published: 04-Apr-2024

Ref #: R-81105

Description & Requirements

About the position:

We have an exciting opportunity available for a Trade Customer Manager to make a difference at Kraft Heinz! Based in Madrid and reporting to the Trade Customer Management Lead, you'll be responsible for driving the success of our product categories, ensuring our vision and activation plans are executed flawlessly across our key focus channels.

Your key responsibilities will encompass the 6P's Strategy – Proposition, Product, Pack, Price, Promotion, and Place – empowering you to shape the trajectory of our brands. Collaborate closely with Sales, Marketing, and Finance teams to develop and implement strategies that yield tangible results and maximize brand visibility.

Key Responsibilities:

  • Analyzing data or insights to identify industry and consumer trends
  • Building a bold category vision for each of our focus channels based on data points, customer and consumer insights
  • Developing a strong network and teamwork cross-departmentally to ensure an aligned and efficient plan (marketing, trade marketing, category within the local BU and our Continental Europe organisation)
  • Identifying, explore opportunities for growth; internally and externally for our customers to increase efficiency and profitability;
  • Keep under control channel and key customers' performance with a monthly performance review process, and define corrective actions to address key issues
  • Deploy your commercial skills to address various P&L levers;
  • Drive the retailers range review process
  • Align with Retailers the 4P gaps, then lead and work with them to close any gaps


Hard Skills & capabilities

Please kindly note that you need to have an EU Working Permit (Orientation Year Visa not included) in order to proceed for this position.

  • University Degree, preferably from a Business School
  • 4-5 years meaningful experience in category management and trade marketing, preferably in FMCG
  • Interacting easily with team members and not afraid to step up and make things happen
  • Ownership attitude, push to learn through new challenges and capability to drive results and lead independently of age/role
  • Ability to work independently in an analytical and structured way
  • Proficient in Spanish and English

Professional Attributes

  • Team player - Achieving results is nice, but achieving results with the team is simply the best. Being a standout colleague means you’re sometimes a leader, sometimes a follower but always working towards the same common goal together with your teammates.
  • Project management skills - Time management has no secrets for you. You’re organized, structured and always have an overview of all the jobs to be done. You know how to bring multiple projects to a successful ending within the given timeframe.
  • Commercial Sense - Always seeking for opportunities to expand your business and build more savings, while over delivering your targets.
  • Analytical - We’re a very data driven company, making it crucial to be able to translate sophisticated data into a simple solution with an analytical approach.
  • Communication Skills - with us you’ll easily be exposed to senior management, no matter your level. Therefore, it’s important you have excellent communication skills, to take care of all kinds of different stakeholders.

What we offer you

  • A daring employer with a fast career track like only few other companies can match;
  • A competitive salary and excellent bonus structure (above market);
  • Permanent contract; for we believe in doing big bets on people;
  • Flexibility; we have a hybrid working model providing you with the empowerment to take ownership of your work-life balance.
  • Always room for new insights; if you have an excellent idea, please let us know, and we can set it in action!

About Us

Kraft Heinz is a global food company with a delicious heritage. With iconic and emerging food and beverage brands around the world, we deliver the best taste, fun and quality to every meal table we touch. We’re on a mission to disrupt not only our own business, but the global food industry. A consumer obsession and unexpected partnerships fuel our progress as we drive innovation across every part of our company.

Around the world, our people are connected by a culture of ownership, agility and endless curiosity. We also believe in being good humans, who are working to improve our company, communities, and planet. We’re proud of where we’ve been – and even more thrilled about where we’re headed – as we nourish the world and lead the future of food.

Why Us

We grow our people to grow our business. We champion great people who bring ambition, curiosity, and high performance to the table as the guardians of our beloved and nostalgic brands. Good isn't good enough. We choose greatness every day by challenging the ordinary and making bold decisions. All while celebrating our wins - and our failures – as we work together to lead the future of food.

Challenging the status quo takes talent. We invest in your purpose and potential by developing skills and nurturing strengths that leave a legacy on our business and a lasting impact on your career. Because great people make great companies, and we’re growing something great here at Kraft Heinz.

Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.

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