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Training Lead, EMEA - job post

Unión, Murcia provincia
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Tipo de empleo

  • Jornada completa


Unión, Murcia provincia

Descripción completa del empleo

Join argenx
At argenx, we build our culture from the collective power of the team and the knowledge that together, we are better. If you are entrepreneurial, curious and committed to make a difference for patients and thrive on creating solutions for rare autoimmune diseases, then argenx is for you.
Next to a competitive salary with extensive benefits, we offer you the chance to grow and be a part of a team driven by purpose, creativity, innovation and science.
argenx is a fast-growing global immunology company committed to improving the lives of people suffering from severe autoimmune diseases. Thanks to colleagues based in Europe, the United States and Japan, we translate immunology breakthroughs into a world-class portfolio of novel antibody-based medicines.
For the expansion of our EMEA team, argenx is looking for a Training Lead, EMEA with a flexible location in Europe.
The Training Lead, EMEA is responsible for the development of world class training programs for argenx EMEA current and future product candidates for primary medical and commercial field and office-based teams within country and EMEA. Through extensive collaboration with cross-functional stakeholders, you will develop impactful training programs based on adult learning principles to provide commercial and medical affairs training on disease, argenx products and relevant skill development. You will also play a critical role in institutionalizing field knowledge from within the EMEA region as well as from our colleagues in the USA and Japan.
Additionally, you will need to thrive in a fast paced ambiguous environment, gain consensus with multiple stakeholders while leading your work and deliverables. This role will require extensive regional and national travel within EMEA. This highly visible and critical role will report to the Head of Sales & Marketing EMEA and have a dotted line to the Head of Medical Affairs EMEA.
  • Develop, deliver and evaluate training programs (together with vendors where needed), curricula, and corresponding training materials for, and in partnership with, commercial and medical affairs field teams (Key Account Managers, Sales & Marketing Directors, Medical Scientific Liaisons and Medical Directors)
  • Strengthen competitor training on competitive differentiation including war gaming, objection handling and mindset
  • Develop new hire onboarding and ongoing training content to ensure disease state and product knowledge of field teams for existing as well as future product candidates
  • Continually improve field training, meetings, and processes related to execution of field training
  • Proactively conduct on-going communications with field leaders and other key stakeholders to identify training needs and develop specific training interventions to address those needs
  • Work collaboratively with commercial and medical affairs field teams across the EMEA organization to strengthen the argenx customer engagement model (CEM)
  • Design and build a coaching model/framework/strategy to support the CEM
  • Develop appropriate tools to support the effective execution of the models, e.g. Field Coaching Reports
  • Effectively implement customer engagement and coaching models across appropriate field functions
  • Ensure the deployment and utilization of innovative (digital) training tools so that the field teams are equipped to be successful in an omnichannel environment
  • Create measurement tools to assess the impact of the CEM and coaching models as well as feedback mechanisms for continuous improvement
  • Lead ongoing field force and coaching needs assessments and identify appropriate training opportunities
  • Identify competencies and success factors for field team leaders
  • Design, build and deliver field leader training aligned to identified competencies/success factors and related field force effectiveness initiatives
  • Develop role excellence profiles based on high performing field team members
  • Coordinate administrative functions and create training materials together with Commercial and/or Medical Affairs stakeholders necessary to deliver and document training programs
  • Manage the identification and selection of vendors as well as manage existing relationships and projects relating to field training
  • Attend appropriate training classes to maintain an advanced level of knowledge
  • Establish KPIs and measurements of effort and impact
  • You have the capability to translate complex scientific data into training programs tailored to the needs of Medical Affairs as well as tailored to Commercial
  • You work collaboratively and effectively together within cross-functional teams and networks
  • You have excellent communication skills, within a multi-cultural and multi-lingual global environment
  • You are agile and demonstrate adaptability, comfort with ambiguity, trust-building, and resilience
  • You derive energy from operating in a dynamic, complex, fast-moving, and frequently changing business environment
  • You have experience with project management, proactive planning, priority setting, and securing alignment
  • You drive toward outcomes
  • You are ambitious, inquisitive naturally, a quick study, with demonstrated eagerness to continuously learn, self-improve and develop. This includes being comfortable giving and receiving feedback in a diverse environment.
  • You are passionate and prepared to lead and contribute to our culture, which is driven by our corporate values of co-creation, innovation, empowerment, excellence, and humility.
  • You show strong leadership with proven ability to motivate and inspire field teams
  • You have a passion to support patients with rare diseases
  • You have experience or what it takes to be successful in a training leadership role and how to add real value to commercial and medical affairs field teams
  • Bachelor's degree or higher with 10+ years of specialty pharmaceutical/biotechnology training – scientific degrees are considered a plus
  • Fluent in English with at least one other EU Big 5 language – being a polyglot is considered a plus
  • Proven track record with development and successful role out of training programs for commercial and medical affairs - experience in immunology is considered a plus
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