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ABOUT CHRISTIAN DIOR COUTURE

“Whatever you do — for work or pleasure — do it with passion! Live with passion!” Christian Dior

Christian Dior was the couturier of dreams. From the moment he founded his fashion house in 1947, marked by the New Look revolution, he turned his dreams into marvelous creations. His visionary spirit has never ceased to magnify women around the world, inspiring his successors today more than ever.

Today, enriched by this exceptional heritage and a community of talent, our Maison is more than ever the House of Dreams. In more than 40 countries, we promote our expertise, boldness and excellence through the passion and creativity of our employees.

Join us and create your future in our generous, disruptive and ambitious world, where we grow through excellence, courage and optimism.

Job responsibilities

PURPOSE OF THE JOB

We are looking for a Sales Assistant Internship to join our amazing team at Christian Dior Couture in Madrid.
As a member of our team, you will learn and acquire the right abilities to be responsible for excellent customer care and service quality according to our current standards. You are the Ambassador of the Maison Christian Dior and you can make every customer feel welcomed and cherished on an exclusive level.

YOUR IMPACT

Growing your career as a Intern Sales Assistant is a fantastic opportunity to develop critical skills.
You can support the Store Manager and the boutique team in the following activities:

• Achieve and exceed individual Sales Goals and Key Performance Indicators (KPI)
• Ensure a welcoming client focused environment, which includes offering best in class service, in person, over the phone and through e-communication
• Assist in developing local and international Client Book with the ability to recruit and develop top clients
• Learn stories of our product and engage clients through product knowledge and details
• Problem-solving in partnership with the team to ensure that each client issue is properly resolved to the benefit of the business and the client
• Participation in the maintenance of the boutique order through the cleaning and reorganizing of the Boutique and the fitting rooms and the control of the product exposition.
• Back-office activity with preparation of a delivery and of the essential elements for the products packaging and wrapping.

Profile

WHAT YOU CAN BRING

Requirements:

• Interest and preferably experience in the retail and/or service field.
• University education or a Fashion school degree.
• English (C1-C2) + other languages are a plus.
• Office 360 and other basic knowledge of digital software.

Soft & Interpersonal skills :

• A desire to develop a career in luxury retail
• Positive and kind attitude
• Strong interpersonal and communication skills
• Team-working attitude
• Gentle communication and behavior with the colleagues
• Committed, flexible and willing to lear

Additional information

Must have the possibility to have an Intenrship Agreement with the University