Empleos de diebold nixdorf

• Installs, debugs and provides technical maintenance for ATMs, retail and other equipment within an assigned customer and / or product area.

• Performs all incident handling, preventive maintenance, IMAC / R and customer training duties as follows: Incident Handling: Utilizes diagnostic tools to perform troubleshooting via detailed analysis of hardware and software failures.

• Performs hardware repairs on a component level.

• Cleans and adjusts mechanical components.

• Configures and installs applicable software.

• Preventive Maintenance: Performs routine checks according to documented procedures.

• Refills consumables as directed.

• IMAC/R: Installs, moves, adds, changes and removes hardware and software products.

• Customer Training: Instructs and trains customers on usage and operation of installed hardware and software.

• Also performs the following: Process Tasks: Receives incident briefing sand orders from the dispatch function.

• Updates the dispatch function on all unforeseen issues.

• Provides detailed briefings on all performed activities.

• Proactively informs customers about status, progress and outcomes.

• Continuous Process Improvement: Observes technical or process problems, informing manager / other relevant personnel and offering improvement recommendations.

• Actively uses corporate tools and processes for knowledge sharing and information gathering.

Required Qualifications

• Education or equivalent work experience required.

• Minimum of 2-4 years of relevant experience or equivalent combination of education and experience in Field Service.

• Good written and verbal communication skills.

• Driver's license and driving record that satisfies DN's fleet requirements.