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- MagicboxSant Cugat del Vallès, Barcelona provinciaNormalmente, responde en el plazo de 1 día.EmployerActivo hace 6 días·
- In-depth knowledge of Incoterms, export processes, and international shipping logistics (both terrestrial and maritime).
- MagicboxSant Cugat del Vallès, Barcelona provinciaNormalmente, responde en el plazo de 1 día.EmployerActivo hace 6 días·
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- In this role, you will play a pivotal part in leading the development of new products, ensuring…
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- Grifols SASant Cugat del Vallès, Barcelona provincia·
- To support the Clinical Affairs Data Manager to identify new electronic tools for managing all outputs derived from Clinical Trials at Diagnostic Business Unit …
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- As a Content Specialist in the realm of IoT, you'll navigate the intersection of technology and communication, sculpting compelling stories that demystify…
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- Coordinate the Compliance and Legal aspects of the international distribution to ensure that supply of products through international distributors are according…
- Grifols SASant Cugat del Vallès, Barcelona provincia·
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- Boats Group08174 Sant Cugat del Vallès, Barcelona provincia·
- Full - Time, Hybrid in Barcelona, Spain.
- In this role, you will interact directly with your customers, providing service support for an assigned book of…
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- Búsqueda de sueldos: sueldos de Account Manager
- Alpega GroupTrabajo híbrido in 08195 Sant Cugat del Vallès, Barcelona provincia·
- Responsible for support tickets (JIRA and salesforce but also via phone, e-mail and chat/screen sharing).
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- “The ideal candidate has a background in programming, web development and cloud computing and has already experience in the daily tasks related with leading the…
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- Búsqueda de sueldos: sueldos de Product Owner
- Boats Group08174 Sant Cugat del Vallès, Barcelona provincia·
- Consistently delivering on key KPIs which include: Monthly revenue targets, customer acquisition, customer retention, selling of international portals abroad,…
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- Instituto Grifols SASant Cugat del Vallès, Barcelona provincia·
- Preparation of technical documentation and procedures related to QMS.
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- Alpega GroupTrabajo híbrido in 08195 Sant Cugat del Vallès, Barcelona provincia·
- This role will be part of the Sales team in Teleroute and can be based in Barcelona.
- The Alpega Group is a fast-growing, leading software company that offers…
- Merlin Digital PartnerTrabajo híbrido in Sant Cugat del Vallès, Barcelona provincia·
- Buscamos un/a Head of Product que sea capaz anticipar las necesidades de los clientes existentes y potenciales e imaginar el futuro producto.
- Boats GroupTrabajo híbrido in 08174 Sant Cugat del Vallès, Barcelona provincia·
- Full - Time, Hybrid in Barcelona, Spain.
- The successful candidate will be fully qualified or qualified by experience, have strong UK GAAP knowledge, have…
Ver empleos similares de esta empresaGrifols SASant Cugat del Vallès, Barcelona provincia·- We are seeking an Operational Excellence VP to lead and drive performance improvement initiatives by facilitating the implementation of best practices through a…
Job Post Details
Customer Service Specialist - Export - job post
3.83.8 de 5 estrellas
Sant Cugat del Vallès, Barcelona provincia
Ubicación
Sant Cugat del Vallès, Barcelona provincia
Descripción completa del empleo
Job Summary:
As a Customer Service Specialist - Export, you will be responsible for managing and supporting international customer inquiries, coordinating export processes, and ensuring the timely delivery of orders. You will act as a liaison between the company and our international customers, ensuring that all export regulations and procedures are adhered to.
Key Responsibilities:
- Provide exceptional customer service to international clients, addressing inquiries related to orders, shipments, and product details.
- Oversee the export process, including preparing and managing export documentation such as invoices, packing lists, and certificates of origin.
- Coordinate with logistics teams to ensure timely delivery of goods via sea and land transport, while ensuring compliance with Incoterms and other international shipping regulations.
- Utilize SAP to manage orders, inventory, and shipments, ensuring accurate tracking of customer orders.
- Ensure the accurate and efficient handling of export documentation, including understanding and applying Incoterms.
- Work closely with sales, marketing, and logistics teams to resolve customer issues and improve the export process.
- Continuously monitor market trends and regulations to ensure compliance and optimize shipping strategies.
Why Magicbox?
- Competitive salary and benefits package.
- Opportunities for career growth in an expanding international market.
- A dynamic and collaborative work environment.
- The chance to work with a global team in an exciting and innovative industry.
- Fantastic work environment and guaranteed fun at Magic Box Community’s regular events.
- Flexible hours from Monday to Thursday
- Continuous working day on Fridays
- Fruit in the office
Qualifications:
- Bachelor's degree or equivalent experience in Business, International Trade, or a related field.
- At least 3 years of experience in export, logistics, or customer service in an international environment, preferably in the toy industry.
- In-depth knowledge of Incoterms, export processes, and international shipping logistics (both terrestrial and maritime).
- Strong proficiency in SAP and other ERP systems.
- Excellent communication and negotiation skills in English (additional languages are a plus).
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong attention to detail and problem-solving skills.
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