Ir directamente al contenido principal
Sube tu CV - Deja que las empresas te encuentren

Resultados de la búsqueda

Clasificar por: -
+75 empleos
  • Ver empleos similares de esta empresa

Job Post Details

Customer Service Specialist - Export - job post

Magicbox
3.8 de 5 estrellas
Sant Cugat del Vallès, Barcelona provincia

Ubicación

Sant Cugat del Vallès, Barcelona provincia

Descripción completa del empleo

Job Summary:
As a Customer Service Specialist - Export, you will be responsible for managing and supporting international customer inquiries, coordinating export processes, and ensuring the timely delivery of orders. You will act as a liaison between the company and our international customers, ensuring that all export regulations and procedures are adhered to.

Key Responsibilities:

  • Provide exceptional customer service to international clients, addressing inquiries related to orders, shipments, and product details.
  • Oversee the export process, including preparing and managing export documentation such as invoices, packing lists, and certificates of origin.
  • Coordinate with logistics teams to ensure timely delivery of goods via sea and land transport, while ensuring compliance with Incoterms and other international shipping regulations.
  • Utilize SAP to manage orders, inventory, and shipments, ensuring accurate tracking of customer orders.
  • Ensure the accurate and efficient handling of export documentation, including understanding and applying Incoterms.
  • Work closely with sales, marketing, and logistics teams to resolve customer issues and improve the export process.
  • Continuously monitor market trends and regulations to ensure compliance and optimize shipping strategies.



Why Magicbox?

  • Competitive salary and benefits package.
  • Opportunities for career growth in an expanding international market.
  • A dynamic and collaborative work environment.
  • The chance to work with a global team in an exciting and innovative industry.
  • Fantastic work environment and guaranteed fun at Magic Box Community’s regular events.
  • Flexible hours from Monday to Thursday
  • Continuous working day on Fridays
  • Fruit in the office


Qualifications:

  • Bachelor's degree or equivalent experience in Business, International Trade, or a related field.
  • At least 3 years of experience in export, logistics, or customer service in an international environment, preferably in the toy industry.
  • In-depth knowledge of Incoterms, export processes, and international shipping logistics (both terrestrial and maritime).
  • Strong proficiency in SAP and other ERP systems.
  • Excellent communication and negotiation skills in English (additional languages are a plus).
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Strong attention to detail and problem-solving skills.
Deja que las empresas te encuentrenSube tu CV