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Job Post Details

CRM Specialist - job post

G-Star Raw
3.4 de 5 estrellas
Valencia, Valencia provincia
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Detalles del empleo

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Tipo de empleo

  • Contrato en prácticas

Ubicación

Valencia, Valencia provincia

Beneficios
Obtenidos de la descripción completa del empleo

  • Teletrabajo opcional

Descripción completa del empleo

We Are Denim Heads.

We love denim. Live and breathe it. It’s in our DNA. At G-STAR, we see no limit to what denim can do. We believe it can be force of progress and innovation for both people and planet. How? By hiring the most creative, curious and caring minds. People who think beyond fashion. Bringing big ideas to big challenges. Driven by possibility. Those who work hard, make mistakes, but always continue to grow.

Denim is in our DNA, our people are our stitching.

Join the denim heads making raw denim!

HERE'S WHAT WE'LL DO TOGETHER:

In this role you'll be part of the Global CRM team and based in Valencia.

Together with the team, you will be developing global brand & seasonal CRM campaigns, whilst looking closely to the consumer journey and optimizing online visits, conversion, and revenue. You are the specialist when it comes to the planning, briefing and execution of all CRM campaigns. Besides you are creating the audiences, setting up the campaigns and reporting on the results.

To create and build the newsletters, you will be working closely with our marketing and ecommerce teams to coordinate the needed content. You have great eye for design but you are also guided by your capability to understand and digest numbers. You are the specialist on the latest trends in email marketing and always keep an eye on competitors.

YOUR TASKS & RESPONSIBILITIES:
  • Manage the global CRM calendar for our different CRM channels (newsletter, sms, app push notification);
  • Continuous analysis and reporting of newsletter results on CRM KPI’s and its effect on engagement, customer lifetime value and the database;
  • Brief, create and plan newsletter campaigns and CRM initiatives, whilst working together with brand, design, product and e-commerce trade & product teams;
  • Own the A/B test roadmap for all CRM communications. Look closely to KPI’s and how to optimize our communications. Share and rollout best practices with important stakeholders;
  • Lead the quarterly alignment process with brand, product and trade teams for the planning and creation of all CRM campaigns and initatives;
  • Create quarterly forecasting and monitor CRM performance. Align with stakeholders on action points;
  • Support & align with local marketing teams on regional CRM calendar and initiatives, whilst making sure best practices are applied;
  • Work on initatives and the calendar for CLUB-G members (our loyalty program). Align with brand and trade, brief and execute CLUB-G communications;
  • Supervise our CRM intern.

WHAT YOU BRING TO THE TABLE:
  • Master of Bachelor’s degree in Marketing, communication or related technology field;
  • 3 years of experience in a CRM related position;
  • Proof of expertise in email marketing, campaign management, driving conversion, and knowledge of A/B testing;
  • You are the specialist on the latest trends in email marketing and always keep an eye on competitors;
  • You have a great eye for design but you’re also very driven by numbers;
  • Preferable knowledge of Exponea/Bloomreach and basic HTML&SQL;
  • Strong communication and stakeholder management skills;
  • Advanced planning and attention-to-detail skills.
Finally, do you have a strong personality and excellent verbal and written communication skills in English? We’d love to meet you!

HERE'S WHAT WE BRING TO THE TABLE:

We recently moved into our state-of-the-art office in the vibrant city of Valencia. This could be your chance to play a pivotal role in shaping the future development of G-STAR in Spain!

Beyond a competitive salary, working at G-STAR brings many other perks and exciting opportunities:

  • A clothing budget to showcase your personal style while representing G-STAR,
  • A fully paid private medical insurance,
  • Flexibility to work from home up to 2 days per week, promoting a healthy work-life balance,
  • Free access to leading learning and development platforms like Udemy and Goodhabitz.

WHAT WILL HAPPEN NEXT:

  • During this job application, we will ask you to play a couple of short neuroscientific games. These games provide you with the opportunity to showcase your potential, talents, and personality.
  • As a result, we can ensure equal opportunities for everyone who applies, by evaluating everyone based on objective, scientifically proven insights rather than gut feeling.
  • As we value personal growth and transparency, we will make sure you receive your results on the games as well!
  • When we hopefully find what we are looking for, we will get in touch with you and if it’s a good fit, we’ll plan our first interview.
  • If this goes well, we might follow-up with a business case to prepare and present during a second interview.
  • When we’re ready to commit to each other, we’ll finalize the terms we’ve discussed and we’ll explain to you how to order your first pair of jeans from the G-STAR employee store.

Good luck!

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