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Join Our Team: Shape the Future with SAP MPS and BPO at SD Worx! We’re excited to kick off a new chapter at SD Worx! As we grow our SAP MPS (Managed Payroll Services) and BPO capabilities, we’re building a brand-new team and seeking talented individuals at all levels. If you're passionate about Payroll and HR outsourcing and want to be part of an international team delivering innovative solutions, this is your chance to make a real impact. Become a key player in shaping the future of global HR and payroll services. Apply now and join SD Worx on this exciting journey!

As the Payroll Administrator, you will be responsible for the end-to-end payroll processing for clients using the SAP (Cloud) solution, including SuccessFactors (EC, ECP, and PCC). This role includes payroll delivery assurance with high quality operational support across various areas, but not limited to, continuous payroll through payroll control centre, garnishments, payroll policies and payroll controls, compliance controls payment releases and reporting to the local authorities.

You will be responsible for orchestrating payroll service delivery for customers within the team and ensuring seamless execution of tasks of the payroll workbook. You will work closely with internal and external stakeholders to ensure smooth payroll processing and contribute to the timely and accurate delivery of payroll services to our clients. You will also assist with client inquiries and provide support on reporting tasks.

Responsibilities:

• Process payroll cases and provide appropriate resolutions. Collaborate with Payroll Specialists and Payroll Senior Specialists when needed.
• Produce timely and accurate payroll in accordance with SD Worx processes, standards and contractual Service Level Agreements.
• Participate in testing and validation as required for small system updates and simple configuration changes (e.g. new wage types).
• Manage the maintenance of Standard Operating Procedures (SOPs), Detailed Work Instructions (DWIs), guidelines, and other process documentation, ensuring consistency across regions while incorporating local deviations.
• Maintain close communication with key stakeholders (including country teams and clients) to ensure consistent application of global and local standards, procedures and process changes.
• Participate in data controls using the SAP Payroll Control Centre tool and assist with payroll corrections when necessary.
• Ensure compliance with internal controls and payroll processing timelines.
• Assist with payroll monthly controls.
• Adhere to service level agreements and deadlines for payroll processing.
• Communicate daily with client-designated contacts to ensure effective payroll processing.
• Communicate with external parties, such as tax authorities and benefit providers, when necessary.
• Provide support, guidance, and training to Payroll Associates, ensuring best practices and compliance with payroll regulations.
• Process Year End activities and generate year end statutory reports.